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Frequently Asked Questions

You’ll be asked to provide a payment method during the check out process of your service request. at that point, payments are process but remain in a pending status until work is completed or canceled.   When your service is complete, your tech will ask you to sign to acknowledge the successful completion of the order.

Yes. All of our services comes with a 30 Day warranty, During this time the service fee of $99 will be waived, however a trip fee of $35 dollars will be applicable on all service calls.

  • Televisions purchased through us comes with a 60 day equipment warranty
  • CCTV cameras purchased through us comes with a 1 year equipment warranty

 

We are located in the West Central Florida area. Covering Hillsborough and all the surrounding counties: From Pasco, Pinellas, Polk to Manatee County.

You can request services directly at Myproht.com in just a few easy steps:

  1. Select the service you need from our service menu. 

  2. Select your desired date and time on the booking calendar 
  3. Fill out any specific service questions as best you can to and select quantity of service desired. the proceed to checkout 
  4. Add a payment method to proceed to complete your service request. 

  5.  You will receive a confirmation email of your order. 

Canceled appointments will be issued a full refund if a rescheduled cannot be done. you can cancel your appointment from your account , through your booking confirmation email or by calling us at 813 1111111

Appointments are booked with a 2 window arrival time frame.  for example, an appointment booked at 8 a.m. means that your technician can arrive anywhere between 8:00 a.m – 10:00 a.m.

our technician will call or text you 30 minutes prior to arrival 

We understand that pets are like family, however for the safety of our technicians and your pets we kindly ask that all pets are secured PRIOR to arrival.  That is the way to avoid bites, trip hazards, tools falling on a pet, accidentally being stepped on, or them escaping home.

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